Most of the time, dogs and cats are scared of grooming because they don’t like being separated from their parents. While you’re present, they may shake, but this usually stops when you leave. At Pamper Your Pet II, we strive to make them feel safe and loved. However, pets feed off the emotions of their owners. That’s why we recommend showing confidence during drop-off. The less you hover, the better off your pet will be.

Usually, grooms are done within four hours. However, this varies based on factors like:

• Cooperation and temperament
• Condition of coat
• Breed and size
• Type of haircut

No, we don’t use sedation for any pet. We strive to finish the groom with love and patience only.

We do not let owners stay during grooming. We apologize for the inconvenience, but you are the love of your pet’s life. Your presence will often set pets into a frenzy. This can be dangerous during grooming because we use sharp tools like scissors and clipper blades. Most pets are more stressed with the owner present.

We only insist on shaving when de-matting becomes too painful or stressful for them. We put humanity over vanity.

No, but we can accept same-day appointments depending on space. For same-day service, please understand that we prioritize pets with appointments first. So your pet may have to wait in the salon for an extended period of time.

We recommend regular brushing, which helps with follicle health and skin care. Brushing removes the old, dead undercoat, which can minimize shedding.

To prepare your pet for their first bath, work on trust in general. To do this, lay them down belly up and gently touch their paws and ears. Open their mouths and pet them in other areas. Your pet needs to be comfortable with touch all over to tolerate grooming. You can also give your pet grooming tools to sniff and see. Another option is to run bath water so they are used to being near running water. Finally, you can introduce them to the feel of a blow dryer. For the best results, we recommend positive reinforcement with treats. Stay positive throughout the entire experience.

We work hard to create a relaxed environment. We show your pet love to reduce squirming and fussing.

Yes, you can bathe your pet as often as you like. Just be sure to use the right shampoo. The wrong shampoo can dry out their skin, causing more issues. We can provide advice about the best shampoo for your pet at Pamper Your Pet II.